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Whatever you need we've got IT covered.

Our highly experienced support team are capable of handling any IT support issue, so you can relax and concentrate on making your business a success.

In the event of any problems, our standard support hours are 9am-5.30pm, Monday-Thursday, and until 5.00pm on Friday. We offer an extended hours contract whereby the support hours become 8am-6pm, Monday-Friday. If you need a quick solution to a technical problem, then our live remote-assistance tool can help. A member of our dedicated support team can liaise directly with you to find the answer to your question.

Step One - Call 0844 800 4456

CLICK HERE FOR LIVE REMOTE ASSISTANCE

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Support Form

If you are in need of support please fill in the form below or call us on 0844 800 4456

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Contact Us

London Office:

Main number: 020 3507 1920

Sales number: 020 3507 1922

Technical support: 0844 800 4456

Essex Office:

Main number: 01268 494 100

Sales number: 01268 494 160

Technical support: 0844 800 4456

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Website Terms and Conditions of Use

These terms of use (TERMS) and restrictions are a legal agreement between you (either as an individual or any other legal entity) and Yellowspring ('we', 'us', 'the company'). Your use of the Yellowspring website (WEBSITE) is subject to these TERMS. Please read and make sure you understand all of the rights and restrictions detailed in the TERMS. By accessing the WEBSITE, you confirm your acceptance of the TERMS. We reserves the right to update the TERMS at any time without prior notice. You may view the current version of the TERMS at any time by clicking on the "Terms of Use" link at the bottom of each web page.

COOKIES

Our website uses cookies. By using our website and agreeing to these terms of use, you consent to our use of cookies in accordance with the terms of our privacy policy.

ACCESS

We reserve the right to terminate or suspend your access to the WEBSITE, without notice, for any conduct that we believe is in violation of any applicable law or is harmful to the interests of another user, a third-party provider, a service provider or the company. We make no representation that the information contained in the WEBSITE is appropriate or available for use throughout the world. It is forbidden to access the WEBSITE from territories where the legislation provides that the content or use of the WEBSITE is illegal.

COPYRIGHT

The company, its suppliers, or the original creator of the material own all copyrights to material on the WEBSITE. We grant permission to copy materials on the WEBSITE solely for personal, non-commercial use in support of the company. Any copies of material shall retain all copyright and other proprietary notices in the same form and manner as the original.

TRADEMARKS

The Yellowspring and the company logo are trademarks or service marks, registered or not, of Yellowspring. Access to the WEBSITE does not grant you use, directly or indirectly, of any trademark or service mark reproduced on the WEBSITE, whether belonging to IPI or third party suppliers, without the written permission of IPI. All other trademarks are the property of their respective owners.

INFORMATION PROVIDED TO THE COMPANY

Any information submitted by you to us shall be deemed to be non-confidential and shall become the property of the company to the extent permitted by applicable law. Information provided by you via the WEBSITE may be recorded for quality assurance, diagnostic and training purposes. Any information submitted by you constitutes acceptance of these TERMS and further grants us an unrestricted, irrevocable license to record, use, reproduce, display, perform, modify, transmit and distribute such information.

LINKS

The WEBSITE contains links to third party sites that are not under the control of the company. We are not responsible for any of the content on these third party sites, nor for webcasting or any other form of transmission received from any linked site. The inclusion of a link to a third party site does not imply or constitute endorsement of the site or its contents by the company.

LIMITATION OF LIABILITY

Yellowspring, its related companies, directors, employees, representatives or agents may not be held liable, under any circumstances, for any direct or indirect damages arising out of the use of the WEBSITE or any material contained within the WEBSITE. This includes, but is not limited to, financial loss and loss of data. Should all or part of this limitation of liability prove unenforceable, the maximum liability to the company shall not exceed one hundred GB pounds sterling (£100).

ASSIGNMENT

These TERMS may not be assigned or transferred without the prior written consent of Yellowspring. We reserve the right to assign the TERMS to any affiliate of third party, in part or in whole.

ACCESS

Access to Password Protected/Secure Areas. Access to and use of password protected and/or secure areas of the Website is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Website may be subject to prosecution.

DATA PRIVACY

You and the company agree to comply in all respects with all applicable data protection laws and regulations (or any legislation or regulations amending or replacing the same) (together, the "Data Protection Laws").

Please click on the "Privacy Statement" link at the bottom of each page for disclosures relating to the collection and use of your personal information.

DISCLAIMERS

While we attempt to provide accurate information on the website, we assume no responsibility for the accuracy of the information. We may change the information on the website, or the products mentioned, at any time without notice. Material on the website, and the website itself, is provided "as is" and we do not provide any warranty of any kind, express or implied. We specifically disclaim any warranties of merchantability or fitness for a particular purpose with respect to the website or any content or material on the website.

We make no warranty that the website will meet your requirements, that access to the website will be uninterrupted, timely, secure, or error-free, that the results obtained from the use of the website will be accurate or reliable and that any errors will be corrected.

Any material, tools or software downloaded or otherwise obtained through the use of the website is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material or software.

No advice or information, whether oral or written, obtained by you from the company or through or from the website shall create any warranty not expressly stated in the terms of use.

This constitutes the entire agreement between the parties with respect to the Website and its use and, except with respect to Websites containing additional or different terms of use, supersedes all prior agreements, proposals, communications between the parties and understandings, whether written or oral.