Our highly experienced support team are capable of handling any IT support issue, so you can relax and concentrate on making your business a success.
In the event of any problems, our standard support hours are 9am-5.30pm, Monday-Thursday, and until 5.00pm on Friday. We offer an extended hours contract whereby the support hours become 8am-6pm, Monday-Friday. If you need a quick solution to a technical problem, then our live remote-assistance tool can help. A member of our dedicated support team can liaise directly with you to find the answer to your question.×
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The information we collect is stored securely by Google Inc. in the US. By using our website you consent to us using cookies in this way.
We use information held about you in the following ways:
We will not share your data with third parties for other marketing purposes unless we have your express consent to do so.
For the purpose of the Data Protection Act 1998 (the 'Act'), the Data Controller is Yellowspring Ltd, Ground Floor, Astra House, Christy Way, Southfields Business Park, Laindon Essex, SS15 6QT
We may collect and process the following data from you:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your data to any third party for such purposes. You can exercise your right to prevent such processing by contacting us at email@example.com.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a reasonable administration fee to meet our costs in providing you with details of the information that we hold about you.
From time to time, our website may contain links to and from our strategic partner(s), partner network(s), strategic sponsor(s), advertiser(s) and affiliate(s). If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
We take appropriate measures to ensure that any information collected from you is kept secure and kept only for so long as is necessary for the purpose for which such information is used.
If any of your personal data changes, or if you have any questions about how we use data collected which relates to you, please contact us by email at firstname.lastname@example.org. We normally update your personal data within seven (7) working days of any new or updated personal data being provided to us, to ensure that the personal data we hold about you is as accurate and up to date as possible.
We may disclose your personal information to any member of our group, which means our subsidiaries, strategic partner(s) or strategic sponsor(s) our ultimate holding company and its subsidiaries as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties: