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Whatever you need we've got IT covered.

Our highly experienced support team are capable of handling any IT support issue, so you can relax and concentrate on making your business a success.

In the event of any problems, our standard support hours are 9am-5.30pm, Monday-Thursday, and until 5.00pm on Friday. We offer an extended hours contract whereby the support hours become 8am-6pm, Monday-Friday. If you need a quick solution to a technical problem, then our live remote-assistance tool can help. A member of our dedicated support team can liaise directly with you to find the answer to your question.

Step One - Call 0844 800 4456

CLICK HERE FOR LIVE REMOTE ASSISTANCE

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Support Form

If you are in need of support please fill in the form below or call us on 0844 800 4456

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Contact Us

London Office:

Main number: 020 3507 1920

Sales number: 020 3507 1922

Technical support: 0844 800 4456

Essex Office:

Main number: 01268 494 100

Sales number: 01268 494 160

Technical support: 0844 800 4456

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IT Consultancy

IT Consultancy

IT plays a key role in the smooth running of a business. Understanding all the different elements of an IT system and furthermore what is available to make the system work in the most efficient way is no longer a straightforward process.

Strategy Development

IT systems are an essential tool in any business and whilst the complexity may vary from one business to another, there is a need in every business or organisation to develop and maintain the system as the business changes.

We can help you to develop strategies to manage your IT so that your business benefits from a reliable and suitable system and one that is ready for the challenges the business world can bring. Our commercial experience across London and Essex in dealing with SMEs over 15+ years and combined with expert technical understanding, gives us the ability to deliver valuable advice and assistance in developing your IT strategy.

IT Strategies can focus on specific changes such as a business move or the introduction of new business software. We believe that the time spent to develop a full IT strategy that covers all aspects of the both the IT system and the business needs helps greatly to deliver the reliable IT experience that all businesses require but do not always achieve.

A full IT strategy details, amongst many other things, the plans for replacing or renewing elements within the system in good time before hardware starts to fail or software maintenance expires.

The structured and prepared approach to managing IT will bring confidence to all the users that their system will work when needed and in the way required, and moreover, comfort to the business managers that IT becomes one less activity to worry about.

System Audit

In order to enjoy the benefits of a reliable and suitable IT System, an SME  business needs to have a well-designed system that is both technically well-constructed and represents good value for money.

It is the design of the system that is key and there are often many ways in which an IT system can be constructed and, over time, developed. In some cases a once elegant solution has developed into a cumbersome system that is unreliable and difficult to maintain.

We can provide a technical review, without charge, that can identify the strengths and weaknesses of your system. The review can be carried out swiftly and with discretion, and enables the business manager(s) to gain a high level understanding of the IT system and its current functioning.

A further service is our Technical Audit which looks more deeply into your IT system and goes beyond the Technical Review by assessing efficiencies and the suitability of the system to current business requirements.