There will be an immediate increase in efficiency from the greater reliability Yellowspring will bring to your IT systems. Your Yellowspring Project Team takes time to fully understand your business requirements before formulating a solution that will be robust, fast and capable of delivering 100% uptime. For problem solving we institute a proactive system of telephone support, remote diagnostics and field engineers.

Can I maximise performance but minimise IT costs

Yes. Using Yellowspring to manage your IT can be very cost-effective for SMEs. We provide you with an effective IT service at a known, fixed cost. Supported by world-renowned brands Yellowspring can develop IT systems that add value, not cost. Our audit process can identify areas where immediate productivity gains would more than offset the initial investment costs. Our knowledge of network technologies ensures that we can make the best match between organisational needs and technical solution.
IT is not just hardware and software but also the cost of IT staff, training, downtime and maintenance. Outsourcing your IT to Yellowspring can bring immediate savings. You can reduce costs through 100% uptime and getting relevant training in place.

Can I work from a remote location?

If you can't get to a desk, we have the products, the knowledge and the expertise to bring the desk to you. Modern technology and flexible working practices mean we can work at home or on the move with all your office systems at your fingertips? Yellowspring can provide the infrastructure to check your email, view a document, write a presentation, collaborate on a spreadsheet and surf the internet from anywhere in the world.

I need seamless connectivity between multiple sites

No problem. There are more options available than ever before to bring seamless connectivity to multiple sites – Wide Area Networks, Virtual Private Networks, Intranets/Extranets are just a few options. Each one has particular strengths and Yellowspring can guide clients to the solution that suits their needs.

Can I move to a single modern platform?

Changed from a mixed or outdated system to a single platform can seem daunting – unless you have Yellowspring as your IT partner. As we have consistently stay ahead of innumerable industry changes we can guide our customers safely to a common operating system and common desktop applications. With Yellowspring it is not just an intimate knowledge of the relevant technologies and awareness of the pitfalls, our thorough project management plan simplifies the most complex transition.

I need protection from hackers and viruses

Security is vital for everyone from small businesses to major corporations and the IT watchword is "prevention is better than cure”. No Yellowspring installation would be complete without a full security audit. We offer good advice advice on minimising risk and essential tools such as firewalls, encryption and anti-virus software. As your Network Manager, Yellowspring ensures the timely application of software patches released to close security loopholes.

Can I control email and internet usage?

Yes but there are several aspects to consider. Educating staff in company policy on responsible email and internet use is essential. They need to be aware of the potential for viruses and Trojan horses to disrupt – and even disable – your IT system. Yellowspring can advise on, and install, content scanning tools which combat viruses, prevent the distribution of offensive or libelous material and reduce congestion by blocking large emails and junk mail

I need effective back-up procedures

Effective back-up of system files and user data is vital but many businesses never check if they can restore deleted files. In the worst-case scenario complete data loss – through system failure, fire or theft – can undermine an entire business. Yellowspring can advise on and install the right storage solutions tailored to network size. Even if the back-up system is fully automated, Yellowspring always incorporates regular manual testing of archive integrity into any service agreement.

Can you ensure my business is correctly licensed?

Companies lay themselves open to prosecution and a heavy fine if they are found to be using unlicensed software. It is all part of the Yellowspring service to perform regular compliance audits and take full responsibility for the procurement and management of all licensing. If you are with Yellowspring – you are legal.

Will I be able to expand my IT capacity easily?

Before a client receives a Yellowspring proposal, we would have asked them many questions in order to understand how your business is going forward. That information enables us to deliver the right network – one that can evolve with your company. We ensure networks are future-proofed as much as possible; that hardware specifications can be expanded; software upgraded; communications added; and configurations tweaked.

Can I maintain investment in IT while preserving cashflow?

Many firms can reap the benefits of the latest technology without high upfront investment costs. Yellowspring has a range of finance and leasing deals that spread the cost, enabling firms to get that all-important edge without jeopardising cash flow.

Can I monitor Yellowspring's performance as my IT provider?

With Yellowspring, everything is documented and set out within a Service Level Agreement which determines our role, response times and overall performance criteria. We are regularly measured against this because we believe in not only accountability but also showing clients they are getting the benefits of what they pay for.

Any there benefits to a small company outsourcing its IT?

An SME can have anything from a single server and a handful of workstations to half a dozen servers and hundreds of workstations. While specific requirements may vary, the fundamental business need is the same. Yellowspring can operate as an IT department for you and be responsible for every aspect of networking and connectivity. Or we might have responsibility for a stand-alone network and a few PCs. As a client-orientated provider, Yellowspring applies the highest professional standards to every project, regardless of scope.

How will Yellowspring tackle my IT problems?

Yellowspring has a two-pronged approach to problems. First, we try to prevent them through good system design, professional installation and preventative maintenance. Secondly, if an issue does arise we react immediately to get you back up and running.