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Whatever you need we've got IT covered.

Our highly experienced support team are capable of handling any IT support issue, so you can relax and concentrate on making your business a success.

In the event of any problems, our standard support hours are 9am-5.30pm, Monday-Thursday, and until 5.00pm on Friday. We offer an extended hours contract whereby the support hours become 8am-6pm, Monday-Friday. If you need a quick solution to a technical problem, then our live remote-assistance tool can help. A member of our dedicated support team can liaise directly with you to find the answer to your question.

Step One - Call 0844 800 4456

CLICK HERE FOR LIVE REMOTE ASSISTANCE

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Support Form

If you are in need of support please fill in the form below or call us on 0844 800 4456

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Contact Us

London Office:

Main number: 020 3507 1920

Sales number: 020 3507 1922

Technical support: 0844 800 4456

Essex Office:

Main number: 01268 494 100

Sales number: 01268 494 160

Technical support: 0844 800 4456

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Data Centre & Colocation

Data Centre and Colocation

Businesses are unable to function without reliable IT infrastructure. However maintaining a suitable environment for your IT infrastructure is costly. Yellowspring hosting is more than just placing servers in a remote datacentre. We are specialists in creating highly resilient, scalable and reliable environments that deliver a cost-effective service to our clients.

Our facilities are engineered to the highest standards, to ensure both security and availability. Connectivity is via multiple tier1 and tier2 network providers, utilising diverse routes into each datacentre. By choosing Yellowspring as your hosting provider, you will benefit from the enterprise-grade dedicated datacentres, connectivity and security that we ourselves use to manage the Yellowspring Cloud, at a fraction of the price of an on-site solution.

The Yellowspring Difference

Yellowspring delivers Managed Hosting and Co-location services from major facilities in Essex and London. Our top-tier UK datacentres are located both inside and outside the M25 to provide your business with the most comprehensive coverage. Our network of datacentres enable us to deliver a hosting service that can be fully aligned to the needs of our clients; we do this through:

Economies of Scale

As a Cloud provider, we have a ready-made infrastructure that enables us to cost-effectively deliver the scale, connectivity and reliability that cannot be replicated in house.

Putting Your Needs First

We don't believe in one size fits all; we review the needs of every client and provide a hosting service that is fully aligned to their needs.

A Service Focus

When you host your Infrastructure in a datacentre, you need to be confident that your provider will give you the best possible service and proven reliability. At Yellowspring we pride ourselves on our 100% uptime guarantees and our regular service reviews ensure that our customers are kept fully informed of all aspects of their service.

Flexibility and Scalability

With Yellowspring Datacentre services, we offer complete flexibility with co-location from 1U to dedicated private suites and power from a single Amp to hundreds of kilowatts. 

Power and Cooling

Our state-of-the-art facilities feature redundant UPSs with generator back-up for all systems, contributing to our 100% uptime SLA. N+1, high capacity HVAC and cold-aisle containment keeps our environments at an optimal -22oc with humidity at 50%.

Security and Compliance

In addition to the information security you'd expect from a top-tier datacentre (firewall, anti-virus and malware protection), we take physical security seriously too.
All datacentres feature security fencing, intruder detection and proximity alarms as standard. Facilities are monitored 24 x 7 by CCTV and access is restricted to authorised personnel only (via biometric two-factor authentication).

For more information read our brochure Yellowspring Data Centre Infrastructure