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Our highly experienced support team are capable of handling any IT support issue, so you can relax and concentrate on making your business a success.

In the event of any problems, our standard support hours are 9am-5.30pm, Monday-Thursday, and until 5.00pm on Friday. We offer an extended hours contract whereby the support hours become 8am-6pm, Monday-Friday. If you need a quick solution to a technical problem, then our live remote-assistance tool can help. A member of our dedicated support team can liaise directly with you to find the answer to your question.

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London Office:

Main number: 020 3507 1920

Sales number: 020 3507 1922

Technical support: 0844 800 4456

Essex Office:

Main number: 01268 494 100

Sales number: 01268 494 160

Technical support: 0844 800 4456

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Blogs

5 Real benefits of using Skype for Business.

We understand many of the challenges you face when running your company – time and finances are finite, and you have to excel with the resources you have available. You need to work smarter than your competitors. But how can you do that?

More and more businesses have found that using Skype’s video calling, low-cost international calls and instant messaging can help reduce overhead costs and benefit their company. We’ll be sharing some of these tips and how-to’s as part of a “Work Smarter” series to help you understand Skype’s features and make them work for your business. To get started, read on to learn a few ways to use Skype to work more efficiently.

1. Cut the cost of your business calls

Smaller businesses tend to communicate differently than larger entities. Instead of internal meetings, you spend more time reaching out individually to customers, prospects and partners. Making calls can be costly, especially if you’re talking to colleagues and customers on their mobile phones or when they’re in other parts of the world. Keeping costs to a minimum is vital to improving your bottom line.

2. Keep track of your expenditures

Monitoring your expenses is essential when you’re trying to manage your operating costs – and with Skype for business, keeping track of your call costs is simple.

Skype Manager enables you to manage your Skype accounts centrally. You can set up accounts for your staff, allocate credit and keep track of how much everyone spends – making it easier for you to budget for your calls and identify where savings can be made.

3. Reduce your business travel costs

Communicating with clients and colleagues, wherever they are in the world, is key to the success of any business. But travel costs can make a big dent in your profits too. And it’s not just things like flights, fuel and hotel bills that can affect your company’s profitability when you’re spending time on the road – it also means you are spending less time in the office, which can hurt productivity.

Using Skype can help you and your employees cut down on non-essential business travel. A Skype video call is the perfect replacement for a face-to-face meeting – it’s just as personal as a traditional meeting, but you can schedule it into your normal work day at the office, saving you time and money.

And Skype’s Group Video Calling feature allows up to 10 people to join a video call meeting, enabling you to conduct board meetings, multi-agency meetings, project collaboration discussions, client meetings or even focus group discussions for less.

4. Stay in touch with colleagues

Making sure everyone involved in a project is kept in the loop means a business can run more efficiently – saving both time and money. And with Skype for business, you can do just that.

Skype’s instant messaging feature is the perfect tool for keeping in touch with colleagues. You can use it to check on each other’s progress, ask questions about an ongoing project and even send documents instantly, thanks to the file transfer feature.

And, with cheap calls, international calls and video calling, Skype for business provides you with a range of cost-effective ways to speak with your colleagues, no matter where they are.

5. Stay in touch with customers

Customers are the centre of any business, small or large – and making sure they can contact you easily and cost-effectively is a must if you want to provide the high level of service that will keep them from going elsewhere.

When you use Skype for business, customers who also use Skype can call you from wherever they are just by clicking the Skype number on your website. And thanks to Skype’s low rates, it will save your customers money, too.

Explore ways Skype can help you to work smarter 
with cost effective and collaborative tools, whatever the size of your business.

If you would like to find out more about Skype for Business please contact Maria West on Tel: 01268 494160 or email maria.west@yellowspring.co.uk

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