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Our highly experienced support team are capable of handling any IT support issue, so you can relax and concentrate on making your business a success.

In the event of any problems, our standard support hours are 9am-5.30pm, Monday-Thursday, and until 5.00pm on Friday. We offer an extended hours contract whereby the support hours become 8am-6pm, Monday-Friday. If you need a quick solution to a technical problem, then our live remote-assistance tool can help. A member of our dedicated support team can liaise directly with you to find the answer to your question.

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London Office:

Main number: 020 3507 1920

Sales number: 020 3507 1922

Technical support: 0844 800 4456

Essex Office:

Main number: 01268 494 100

Sales number: 01268 494 160

Technical support: 0844 800 4456

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Blogs

Office 365 / Hosted data ruling from the US Government

Last month, the US Government won a legal battle against Microsoft, which forces them to hand over any requested email data held within their Dublin datacentre. 

This effectively renders the EU Safe Harbour Framework obsolete – leaving any sensitive end user data and intellectual property open and potentially unprotected by UK or EU law.

The ruling will have a significant impact, not only on existing customers of Microsoft’sOffice 365 platform (and other US company owned hosted services, held outside of the US), but also to organisations who are currently reviewing the adoption of cloud services, such as (amongst others):

Microsoft Office 365

Google Apps

DropBox

Amazon EC2

If your organisation is concerned with these security risks then there is a solution.

Yellowspring can provide fully managed hosted infrastructure services, which are located solely within UK datacentres. We can offer like for like services at a competitive price.

So if you are looking to migrate to the cloud – there is a silver lining.  Contact Yellowspring and speak to Maria West on 01268 494101 or email at maria.west@yellowspring.co.uk

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