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Whatever you need we've got IT covered.

Our highly experienced support team are capable of handling any IT support issue, so you can relax and concentrate on making your business a success.

In the event of any problems, our standard support hours are 9am-5.30pm, Monday-Thursday, and until 5.00pm on Friday. We offer an extended hours contract whereby the support hours become 8am-6pm, Monday-Friday. If you need a quick solution to a technical problem, then our live remote-assistance tool can help. A member of our dedicated support team can liaise directly with you to find the answer to your question.

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If you are in need of support please fill in the form below or call us on 0844 800 4456

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Contact Us

London Office:

Main number: 020 3507 1920

Sales number: 020 3507 1922

Technical support: 0844 800 4456

Essex Office:

Main number: 01268 494 100

Sales number: 01268 494 160

Technical support: 0844 800 4456

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Blogs

Could your organisation afford to be without Internet access for 24 hours?

At Yellowspring, we like to ask a pertinent question – and we also support a number of clients within the Property sector, so we already know what the answer is…

Internet continuity may sound like something expensive to implement – but when your business has such a significant reliance upon hosted web services, email and electronic transaction processing, is it something that can be ignored?

The good news is that Yellowspring have a number of low cost solutions to the problem.  There has never been a better time to either upgrade your single ADSL based line to a fully managed fibre service.  Prices are around 50% less that they were just 18 months ago.

Alternatively for just a few hundred pounds, it is possible to implement a second Internet line to your company network, and (using the latest firewall technology) you could double your bandwidth and provision a comprehensive Internet failover solution.

It’s all about lowering the risk, improving the performance to your e-services and at the same time increasing your staff productivity.

According to the Office of National Statistics a single hour of downtime is said to cost a small business an average of £800 and a large commercial organisation £8,500. The effects of a power cut on a business can include:

• Loss of unsaved data on PC

• Damage to sensitive it equipment

• Missed deadlines

• Interrupted production runs

• No access to e-commerce websites

To learn more about Yellowsprings managed solutions and low cost internet connectivity products, contact our offices to speak to Maria West on 01268 494101 or email: maria.west@yellowspring.co.uk.

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