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Our highly experienced support team are capable of handling any IT support issue, so you can relax and concentrate on making your business a success.

In the event of any problems, our standard support hours are 9am-5.30pm, Monday-Thursday, and until 5.00pm on Friday. We offer an extended hours contract whereby the support hours become 8am-6pm, Monday-Friday. If you need a quick solution to a technical problem, then our live remote-assistance tool can help. A member of our dedicated support team can liaise directly with you to find the answer to your question.

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If you are in need of support please fill in the form below or call us on 0844 800 4456

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London Office:

Main number: 020 3507 1920

Sales number: 020 3507 1922

Technical support: 0844 800 4456

Essex Office:

Main number: 01268 494 100

Sales number: 01268 494 160

Technical support: 0844 800 4456

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Blogs

ICO and 8 identified areas of security risks

Information Commissioner's Office (ICO) has recently published its latest report following investigations into online systems containing personal data. This is useful read for any business, and business advisor, with an online presence that allows clients to transact business online whether buying, ordering or simply searching.

The report is full of examples of breaches and provides a further understanding of why Cyber Security must remain a key focus for all businesses.

Password rules is one good example

The ICO has identified eight important areas of computer security that have frequently arisen during investigations of data breaches. These areas are the focus of the report.

The eight areas are:

• Software updates

• SQL injection

• Unnecessary services

• Decommissioning of software or services

• Password storage

• Configuration of SSL and TLS

• Inappropriate locations for processing data

• Default credentials

For each area, the ICO provides advice on:

• what data protection problems might be caused; and

• good practice for avoiding those problems.

Yellowspring can help to further explain the issues and the precautions that should be in place, most of which are easy, and not costly, to establish. Please contact Maria West on 01268 494101 or email maria.west@yellowspring.co.uk.

The entire report is available at:

http://ico.org.uk/news/latest_news/2014/~/media/documents/library/Data_Protection/Research_and_reports/protecting-personal-data-in-online-services-learning-from-the-mistakes-of-others.pdf

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