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Our highly experienced support team are capable of handling any IT support issue, so you can relax and concentrate on making your business a success.

In the event of any problems, our standard support hours are 9am-5.30pm, Monday-Thursday, and until 5.00pm on Friday. We offer an extended hours contract whereby the support hours become 8am-6pm, Monday-Friday. If you need a quick solution to a technical problem, then our live remote-assistance tool can help. A member of our dedicated support team can liaise directly with you to find the answer to your question.

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If you are in need of support please fill in the form below or call us on 0844 800 4456

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London Office:

Main number: 020 3507 1920

Sales number: 020 3507 1922

Technical support: 0844 800 4456

Essex Office:

Main number: 01268 494 100

Sales number: 01268 494 160

Technical support: 0844 800 4456

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Blogs

Real Business Benefits from deploying UTM technology

Unified Threat Management (UTM) is a well established technology but what does it really mean to a business on a day to day basis?

This article explains how UTM technology creates business benefits by enforcing the following defences: -

  • Application Control
    There is often too few controls over the applications that system users can both use and install. Application Control determines the applications that can be used and thereby prevents dangerous applications from being installed or run. In addition unproductive applications can also be added to list of unwanted or inappropriate applications. In both cases the business benefit is to enable more productive use of the business focussed appplications.
  • Intrusion Prevention
    The business benefit is readily understood in this instance where attacks from external sources can jeopardise the sanctity of the network and the business data.
  • Web Blocking
    Enforcing the Acceptable Usage Policy (AUP) of the business has become a key responsibility of the business for the protection of employees using the network as well as ensuring that time spent browsing the network is business related. The business benefit is principally the time reduced by ensuring appropriate web browsing. Whilst many businesses offer employees a high degree of freedom to browse the web, it is very useful for businesses to understand and manage the extent of such browsing.
  • Gateway Antivirus
    The disruption to the business and potentially reputational damage can be expensive and the business benefit is well understood by business.
  • Spam Blocking
    Protecting email users from unsolicited and dangerous email sadly continues to be vital. The clear business benefit  of reducing business disruption can be added to by minimising the time wasted due to the distractions of unwanted and offensive emails.
  • Reputation enabled web browsing
    By utilsiing other methods of confirming the suitability of visited websites the business can gain efficiencies by reducing the time wasted by search engines offering unhelpful search results. The business benefit of maximising the time spent browsing in search of information is welcomed by businesses.
  • Data Loss Prevention (DLP)
    The protection of business data and its wrongful transmission is now an essential facet in the duty of management to safeguard both the business data and data held relating to Third Parties. The value of the business benefit in this case is difficult to measure but could easily be equal to the value of the entire business itself.

Please contact us for more information about protecting both your network and your data. Yellowspring can provide a technical and/or a security review of your network completely free of charge and if nothing else you can rest easy in the knowledge that your network is well protected. Contact Maria West on 01268 494160 or use maria.west@yellowspring.co.uk

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