Solution of the month - Consolidating the physical server base
Yellowspring initially engaged with a production design company based in Middlesex to provide outsourced support contract services. We provided our new customer with a free of charge (yet comprehensive) infrastructure audit – which uncovered a number of concerns:
The network and server infrastructure was no longer supported by manufacturer or third party warranty.
Server hardware and software systems were very old, the systems were causing major operational issues to users – through both software incompatibility and slow operation.
They were losing their competitive edge – other companies operating in the same vertical were interacting with their customers via superior systems and more efficiently.
A solution was proposed to consolidate their physical server base. Running four servers into a 25-user network was considered excessive. Removing some of the processing load on servers located ‘on-premise’ and introducing virtualisation of the servers (using Microsoft Hyper-V technology) would allow them to reduce the hardware requirement and deployment down to a single physical server saving on space, power and running costs.
Moving some of the on-premise systems (such as email) to the cloud (via Microsoft Office 365) would also remove some of the upfront capital expenditure costs, whilst providing them with a more fluid and flexible email solution – integrating remote users, mobile devices etc.
Additional off site backup solutions were also suggested.
Support costs are now easier for the customer to manage – the unknown reactive support costs have reduced – a new three-year IT strategy has been implemented to run alongside the new solution.
As the new technologies provide greater functionality, many of their business processes can now be rationalised.
Systems are quicker and members of staff operate more efficiently.
Now that off-site backup solution has been put in place a greater awareness of the importance of data and intellectual property has developed.